Site Policy

Privacy and Confidentiality

Radiance Hospitality Group is committed to protecting your privacy. We fully adhere to the principles of integrity and trust, and respect your right to the protection of any personal information you may have entrusted to us in the course of using this web site and the services it provides.

When your personal information is collected, it is collected with your expressed or clearly implied consent. It is not sold or leased, and is not retained for purposes other than those for which it was intended. Only aggregated information, that is, general statistics that do not include personal information that identifies individuals may be shared with a limited number of third parties.

Legal Disclaimer

Radiance Hospitality Group has two exceptions to these limits on use of personal information:

  • Radiance Hospitality Group may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets, and / or rights of Radiance Hospitality Group from unauthorized use, or misuse, of the Site or anything found at the Site
  • Radiance Hospitality Group may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our properties, participate in one of our promotions, or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, e-mail address, and postal address.

Information collected on the Site may be used to:

  • Register you as a hotel member
  • Plan and purchase hotel accommodations
  • Enter your e-mail in our promotions or sweepstakes
  • Send marketing communications or surveys to you
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our Site

We do not sell, rent, or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.

Data Security and Integrity

We use commercially reasonable safeguards and technology that comply in all material respects with applicable laws and industry standards to guard personal information against loss, destruction, misuse, improper disclosure, and unauthorized access or modification.

We make all reasonable efforts to ensure that the personal information we collect is not altered in any way, or reprocessed in a way that makes it incompatible with the purpose for which it was originally collected.

What are cookies and how are they used?

A cookie is a text file placed on your hard drive that identifies your computer so the Site can remember information you have told us before or activities you have carried out on our Site. The cookies can only contain data you told us about yourself. They cannot examine your computer or read data from it. Cookies cannot transmit a virus or do damage to your system. Most browsers are initially set up to accept cookies. By clicking on the Help portion of your browser's menu bar, you can learn how to reset your browser to refuse all cookies, or to indicate when a cookie is being sent.


Cookies are used to track individual users' movement throughout the Site anonymously as a means to gauge the popularity and success of individual promotions and offers.

How can I disable cookies?

All of the popular browsers allow some level of cookie verification or choice. Most browsers allow you only an "alert before accepting cookies." This way you can voluntarily choose not to visit a site or areas of a site that use cookies. Please be aware, however, that some parts of the web site may not function correctly if you choose to refuse cookies.

To be alerted about accepting cookies, please refer to your browser's set up instructions.

Children's Privacy

Radiance Hospitality Group has not designed this Site for, and does not intend for it to be used by, anyone under the age of 18. Accordingly, this Site should not be used by anyone under the age of 18. Our privacy policy prohibits us from accepting users who are under the age of 18. We specifically request that persons under the age of 18 not use this Site or submit or post information to the Site. Should we inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under the age of 18 used the Site and submitted personal information without solicitation by or permission from Radiance Hospitality Group.

Changes to this Customer Privacy Policy

Radiance Hospitality Group reserves the right to make changes to this Privacy Policy at any time. We will notify you of modifications through this web site. Please Contact Us with any questions or comments you may have regarding our privacy policy.

Contact Us